{"id":147688,"date":"2025-07-16T10:21:00","date_gmt":"2025-07-16T07:21:00","guid":{"rendered":"https:\/\/denizcankizil.tr\/uncategorized-tr\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/"},"modified":"2025-07-16T10:21:00","modified_gmt":"2025-07-16T07:21:00","slug":"ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v","status":"publish","type":"post","link":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/","title":{"rendered":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R"},"content":{"rendered":"

T.C.<\/p>\n

YARGITAY<\/p>\n

3. HUKUK DA\u0130RES\u0130<\/p>\n

Esas Numaras\u0131: 2024\/3668<\/p>\n

Karar Numaras\u0131: 2025\/1080<\/p>\n

Karar Tarihi: 24.02.2025<\/p>\n

AYIPLI H\u0130ZMET NEDEN\u0130YEL MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT \u0130STEM\u0130<\/p>\n

T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130 PARASAL SINIRI<\/p>\n

T\u00dcKET\u0130C\u0130N\u0130N AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP EDEB\u0130LECE\u011e\u0130 TAZM\u0130NAT Y\u00d6N\u00dcNDEN AYRIM YAPILMADI\u011eI<\/p>\n

T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130LECE\u011e\u0130<\/p>\n

\u00d6ZET\u0130: T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ilgili maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyeti g\u00f6revlidir.<\/p>\n

I. BA\u015eVURU<\/p>\n

Ba\u015fvuruda bulunan (\u0130stanbul Anadolu 3. T\u00fcketici Mahkemesi) taraf\u0131ndan, t\u00fcketiciler taraf\u0131ndan maddi ve manevi tazminat taleplerinin birlikte yap\u0131ld\u0131\u011f\u0131 dosyalar kapsam\u0131nda T\u00fcketici Hakem Heyetlerinin manevi tazminat talebi hakk\u0131nda karar verip veremeyecekleri hususunda \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesi aras\u0131nda ortaya \u00e7\u0131kan uyu\u015fmazl\u0131\u011f\u0131n giderilmesi i\u00e7in ilgili Yarg\u0131tay Hukuk Dairesi nezdinde gerekli ba\u015fvurunun yap\u0131lmak suretiyle uyu\u015fmazl\u0131\u011f\u0131n giderilmesini teminen an\u0131lan Daireler taraf\u0131ndan verilen kesin nitelikteki kararlar bak\u0131m\u0131ndan 5235 say\u0131l\u0131 Kanun’un 35\/3. maddesi uyar\u0131nca uyu\u015fmazl\u0131\u011f\u0131n giderilmesi talep edilmi\u015ftir.<\/p>\n

II. UYU\u015eMAZLI\u011eIN G\u0130DER\u0130LMES\u0130 \u0130STEM\u0130NE KONU KARARLAR<\/p>\n

A. \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin 17.05.2021 tarihli ve 2020\/2899 E., 2021\/909 K. Say\u0131l\u0131 Karar\u0131<\/p>\n

Davac\u0131lar vekili taraf\u0131ndan daval\u0131 otelde konaklama i\u00e7in anla\u015ft\u0131klar\u0131, ancak ay\u0131pl\u0131 hizmet verildi\u011fi belirterek davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.942,95 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.191,00 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in, 1.209,98 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi tazminat\u0131n daval\u0131dan tahsili talebiyle a\u00e7\u0131lan davada Bak\u0131rk\u00f6y 3. T\u00fcketici Mahkemesinin 14.07.2020 tarihli ve 2018\/931 E., 2020\/295 K. say\u0131l\u0131 ilam\u0131yla; davan\u0131n kabul\u00fcne, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.942,95 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.191,00 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in, 1.209,98 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi tazminat\u0131 30.10.2018 tarihinden itibaren i\u015fleyecek yasal faizi ile birlikte daval\u0131dan al\u0131n\u0131p ayr\u0131 ayr\u0131 davac\u0131lara verilmesine dair verilen karar\u0131n\u0131n daval\u0131 vekili taraf\u0131ndan istinaf edilmesi \u00fczerine \u0130stanbul B\u00f6lge Adliye Mahkemesinin 46. Hukuk Dairesince “…6100 say\u0131l\u0131 Hukuk Muhakemeleri Kanunu’nun (HMK) 114\/1-c ve 114\/2 maddesi, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun’un (6502 say\u0131l\u0131 Kanun) 11\/6 ve 68. maddeleri do\u011frultusunda birlikte dava a\u00e7ma mecburiyetleri bulunmayan, ve gerek davan\u0131n a\u00e7\u0131l\u0131\u015f tarihi itibari ile gerekse yarg\u0131laman\u0131n sonunda her bir davac\u0131 a\u00e7\u0131s\u0131ndan belirlenen m\u00fcddeabih miktar\u0131n\u0131n \u0130l\u00e7e T\u00fcketici Hakem Heyetinin g\u00f6rev s\u0131n\u0131r\u0131 alt\u0131nda kald\u0131\u011f\u0131 dikkate al\u0131narak dava \u015fart\u0131 yoklu\u011fundan usulden red karar\u0131 vermek gerekirken hatal\u0131 bir de\u011ferlendirme ile davan\u0131n kabul\u00fc y\u00f6n\u00fcnde h\u00fck\u00fcm kurulmas\u0131n\u0131n isabetsiz oldu\u011fu anla\u015f\u0131ld\u0131\u011f\u0131ndan daval\u0131 vekilinin bu konudaki istinaf istemlerinin HMK 353\/1.a.4 maddesi gere\u011fince kabul\u00fc ile di\u011fer istinaf istemleri incelenmeksizin karar\u0131n kald\u0131r\u0131lmas\u0131na, \u0130lk Derece Mahkemesine iade edilmesine…” dair kesin olmak \u00fczere karar verilmi\u015ftir.<\/p>\n

B.\u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin 08.05.2024 tarihli ve 2024\/598 E., 2024\/685 K. say\u0131l\u0131 Karar\u0131<\/p>\n

Davac\u0131lar vekili taraf\u0131ndan daval\u0131n\u0131n sundu\u011fu paket tura kat\u0131ld\u0131klar\u0131n\u0131, ancak pasaport kontrol\u00fcnde ge\u00e7emediklerini, daval\u0131n\u0131n ay\u0131pl\u0131 hizmet sundu\u011funu belirtilerek fazlaya dair haklar\u0131 sakl\u0131 kalmak kayd\u0131yla davac\u0131 … i\u00e7in \u015fimdilik 100,00 TL maddi tazminat\u0131n 15.12.2022 tarihinden itibaren ve 10.000,00 TL manevi tazminat\u0131n 27.04.2023 tarihinden itibaren ve davac\u0131 Nurettin i\u00e7in \u015fimdilik 100,00 TL maddi tazminat\u0131n 15.12.2022 tarihinden itibaren ve 10.000,00 TL manevi tazminat\u0131n 27.04.2023 tarihinden itibaren i\u015fleyecek yasal faizi ile daval\u0131dan tahsili talebiyle a\u00e7\u0131lan davada \u0130stanbul Anadolu 3. T\u00fcketici Mahkemesinin 11.01.2024 tarihli ve 2023\/763 E., 2024\/38 K. say\u0131l\u0131 ilam\u0131yla; dava de\u011feri itibariyle 6502 say\u0131l\u0131 Kanun’un 68. maddesi uyar\u0131nca davan\u0131n, dava \u015fart\u0131 noksanl\u0131\u011f\u0131 nedeniyle usulden reddine,<\/p>\n

dair verilen karar\u0131n\u0131n davac\u0131lar vekili taraf\u0131ndan istinaf edilmesi \u00fczerine \u0130stanbul B\u00f6lge Adliye Mahkemesinin 57. Hukuk Dairesince “…davac\u0131lar\u0131n manevi tazminat taleplerinin Mahkemelerce de\u011ferlendirilip karara ba\u011flanmas\u0131 gerekirken bu husus g\u00f6zard\u0131 edilerek davan\u0131n -hakem heyeti s\u0131n\u0131r\u0131n\u0131n alt\u0131nda kalan maddi manevi tazminat davas\u0131n\u0131n- usul y\u00f6n\u00fcnden reddedilmesi isabetli olmad\u0131\u011f\u0131ndan davac\u0131n\u0131n istinaf nedenlerinin k\u0131smen kabul\u00fc ile Mahkeme karar\u0131n\u0131n HMK 353\/1.a.4 maddesi gere\u011fince kald\u0131r\u0131lmas\u0131 ile davan\u0131n esas\u0131 hakk\u0131nda bir karar verilmesi i\u00e7in Mahkemesine iadesine…” dair kesin olmak \u00fczere karar verilmi\u015ftir.<\/p>\n

III. B\u00d6LGE ADL\u0130YE MAHKEMES\u0130 HUKUK DA\u0130RELER\u0130 BA\u015eKANLAR KURULU KARARI<\/p>\n

\u0130stanbul B\u00f6lge Adliye Mahkemesi Hukuk Daireleri Ba\u015fkanlar Kurulunun 06.09.2024 tarihli ve 2024\/34 E. say\u0131l\u0131 karar\u0131 ile; \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin kesin nitelikteki karar\u0131 aras\u0131nda; maddi ve manevi tazminat istemi ile a\u00e7\u0131lan davalarda miktar itibariyle T\u00fcketici Hakem Heyetinin g\u00f6revli olup olmad\u0131\u011f\u0131 konusunda uyu\u015fmazl\u0131k bulundu\u011fu, Daireler aras\u0131ndaki uyu\u015fmazl\u0131\u011f\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin 2024\/598 E., 2024\/685 K.say\u0131l\u0131 karar\u0131 do\u011frultusunda giderilmesi y\u00f6n\u00fcndeki g\u00f6r\u00fc\u015f\u00fcyle, 5235 say\u0131l\u0131 Adli Yarg\u0131 \u0130lk Derece Mahkemeleri ile B\u00f6lge Adliye Mahkemelerinin Kurulu\u015f G\u00f6rev ve Yetkileri Hakk\u0131nda Kanun’un (5235 say\u0131l\u0131 Kanun) 35. maddesi uyar\u0131nca uyu\u015fmazl\u0131\u011f\u0131n giderilmesi talep edilmi\u015ftir.<\/p>\n

IV. DE\u011eERLEND\u0130RME VE GEREK\u00c7E<\/p>\n

Uyu\u015fmazl\u0131k, ay\u0131pl\u0131 hizmet nedeniyle maddi ve manevi tazminat talepli davalarda miktar itibariyle T\u00fcketici Hakem Heyetlerinin g\u00f6revli olup olmad\u0131\u011f\u0131 noktas\u0131nda toplanmaktad\u0131r.<\/p>\n

1. B\u00f6lge Adliye Mahkemelerinin benzer olaylarda kesin nitelikteki kararlar\u0131 aras\u0131ndaki uyu\u015fmazl\u0131\u011f\u0131n giderilmesi isteminin hukuki dayana\u011f\u0131, 5235 say\u0131l\u0131 Adl\u00ee Yarg\u0131 \u0130lk Derece Mahkemeleri ile B\u00f6lge Adliye Mahkemelerinin Kurulu\u015f, G\u00f6rev ve Yetkileri Hakk\u0131nda Kanun\u2019un 35. maddesinde yer alan d\u00fczenlemedir.<\/p>\n

2. 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun’un (6502 say\u0131l\u0131 Kanun) Tan\u0131mlar ba\u015fl\u0131kl\u0131 3\/k maddesinde; “T\u00fcketici: Ticari veya mesleki olmayan ama\u00e7larla hareket eden ger\u00e7ek veya t\u00fczel ki\u015fiyi”, yine 3\/l maddesinde; “T\u00fcketici i\u015flemi: Mal veya hizmet piyasalar\u0131nda kamu t\u00fczel ki\u015fileri de d\u00e2hil olmak \u00fczere ticari veya mesleki ama\u00e7larla hareket eden veya onun ad\u0131na ya da hesab\u0131na hareket eden ger\u00e7ek veya t\u00fczel ki\u015filer ile t\u00fcketiciler aras\u0131nda kurulan, eser, ta\u015f\u0131ma, simsarl\u0131k, sigorta, vek\u00e2let, bankac\u0131l\u0131k ve benzeri s\u00f6zle\u015fmeler de d\u00e2hil olmak \u00fczere her t\u00fcrl\u00fc s\u00f6zle\u015fme ve hukuki i\u015flemi” ifade eder.<\/p>\n

3. 6502 say\u0131l\u0131 Kanun’un 68\/1 maddesine g\u00f6re; \u201cDe\u011feri iki bin T\u00fcrk Liras\u0131n\u0131n alt\u0131nda bulunan uyu\u015fmazl\u0131klarda il\u00e7e t\u00fcketici hakem heyetlerine, \u00fc\u00e7 bin T\u00fcrk liras\u0131n\u0131n alt\u0131nda bulunan uyu\u015fmazl\u0131klarda il t\u00fcketici hakem heyetlerine, b\u00fcy\u00fck \u015fehir stat\u00fcs\u00fcnda bulunan illerde ise iki bin T\u00fcrk liras\u0131 ile \u00fc\u00e7 bin T\u00fcrk liras\u0131 aras\u0131ndaki uyu\u015fmazl\u0131klarda il t\u00fcketici hakem heyetlerine ba\u015fvuru zorunludur. Bu de\u011ferlerin \u00fczerindeki uyu\u015fmazl\u0131klar i\u00e7in t\u00fcketici hakem heyetlerine ba\u015fvuru yap\u0131lamaz.\u201d<\/p>\n

4. 6502 say\u0131l\u0131 Kanun’un T\u00fcketici mahkemeleri ba\u015fl\u0131kl\u0131 73\/1. maddesi ise; “T\u00fcketici i\u015flemleri ile t\u00fcketiciye y\u00f6nelik uygulamalardan do\u011fabilecek uyu\u015fmazl\u0131klara ili\u015fkin davalarda t\u00fcketici mahkemeleri g\u00f6revlidir.” \u015feklindedir.<\/p>\n

5. 6502 say\u0131l\u0131 Kanun’un Di\u011fer h\u00fck\u00fcmler ba\u015fl\u0131kl\u0131 83\/2. maddesi \u015f\u00f6yledir: “Taraflardan birini t\u00fcketicinin olu\u015fturdu\u011fu i\u015flemler ile ilgili di\u011fer kanunlarda d\u00fczenleme olmas\u0131, bu i\u015flemin t\u00fcketici i\u015flemi say\u0131lmas\u0131n\u0131 ve bu Kanunun g\u00f6rev ve yetkiye ili\u015fkin h\u00fck\u00fcmlerinin uygulanmas\u0131n\u0131 engellemez.”<\/p>\n

6. 6502 say\u0131l\u0131 Kanun’un T\u00fcketicinin se\u00e7imlik haklar\u0131 ba\u015fl\u0131kl\u0131 15\/1. maddesinde ise; “Hizmetin ay\u0131pl\u0131 ifa edildi\u011fi durumlarda t\u00fcketici, hizmetin yeniden g\u00f6r\u00fclmesi, hizmet sonucu ortaya \u00e7\u0131kan eserin \u00fccretsiz onar\u0131m\u0131, ay\u0131p oran\u0131nda bedelden indirim veya s\u00f6zle\u015fmeden d\u00f6nme haklar\u0131ndan birini sa\u011flay\u0131c\u0131ya kar\u015f\u0131 kullanmakta serbesttir. Sa\u011flay\u0131c\u0131, t\u00fcketicinin tercih etti\u011fi bu talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr. Se\u00e7imlik haklar\u0131n kullan\u0131lmas\u0131 nedeniyle ortaya \u00e7\u0131kan t\u00fcm masraflar sa\u011flay\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lan\u0131r. T\u00fcketici, bu se\u00e7imlik haklar\u0131ndan biri ile birlikte T\u00fcrk Bor\u00e7lar Kanunu h\u00fck\u00fcmleri uyar\u0131nca tazminat da talep edebilir.” d\u00fczenlemesi yer almaktad\u0131r.<\/p>\n

7. Yarg\u0131tay (Kapat\u0131lan) 13. Hukuk Dairesinin 27.12.2004 tarihli ve 2004\/15255 E., 2004\/18969 K. say\u0131l\u0131 ilam\u0131n\u0131n ilgili k\u0131sm\u0131 “…dava de\u011ferine g\u00f6re T\u00fcketici Hakem Heyetine ba\u015fvurunun zorunlu oldu\u011fu uyu\u015fmazl\u0131klar\u0131n tesbitinde, ay\u0131pl\u0131 hizmet nedeni ile u\u011fran\u0131lan manevi zarar bedelinin de dahil edilmesi gerekir…” \u015feklindedir.<\/p>\n

8. Yukar\u0131da yer alan Yarg\u0131tay (Kapat\u0131lan) 13. Hukuk Dairesi i\u00e7tihat\u0131 ve yasal mevzuat birlikte de\u011ferlendirildi\u011finde; 6502 say\u0131l\u0131 Kanun\u2019un 15. maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r.<\/p>\n

A\u00e7\u0131klanan sebeplerle uyu\u015fmazl\u0131\u011f\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin 17.05.2021 tarihli ve 2020\/2899 E., 2021\/909 K. say\u0131l\u0131 karar\u0131n\u0131n gerek\u00e7esi a\u00e7\u0131s\u0131ndan genel hatlar\u0131 ile Dairemiz emsal kararlar\u0131na da uygun oldu\u011fu anla\u015f\u0131ld\u0131\u011f\u0131ndan uyu\u015fmazl\u0131\u011f\u0131n yukar\u0131da ayr\u0131nt\u0131l\u0131 \u015fekilde a\u00e7\u0131klanan do\u011frultuda giderilmesi gerekti\u011fi sonucuna ula\u015f\u0131lm\u0131\u015ft\u0131r.<\/p>\n

V. KARAR<\/p>\n

A\u00e7\u0131klanan sebeplerle;<\/p>\n

1. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyetinin g\u00f6revli oldu\u011fu, \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ile \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin kesin nitelikteki kararlar\u0131 aras\u0131ndaki g\u00f6r\u00fc\u015f ve uygulama uyu\u015fmazl\u0131\u011f\u0131n\u0131n bu \u015fekilde giderilmesine,<\/p>\n

2. Dosyan\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi Hukuk Daireleri Ba\u015fkanlar Kuruluna g\u00f6nderilmesine,<\/p>\n

3. Karardan bir \u00f6rne\u011fin B\u00f6lge Adliye Mahkemelerinin hukuk dairelerine bildirilmesi i\u00e7in H\u00e2kimler ve Savc\u0131lar Kurulu Genel Sekreterli\u011fine g\u00f6nderilmesine, 24.02.2025 tarihinde oy birli\u011fiyle kesin olarak karar verildi.<\/p>\n

legalbank.net<\/p>\n

\u200bT.C.<\/p>\n

YARGITAY<\/p>\n

3. HUKUK DA\u0130RES\u0130<\/p>\n

Esas Numaras\u0131: 2024\/3668<\/p>\n

Karar Numaras\u0131: 2025\/1080<\/p>\n

Karar Tarihi: 24.02.2025<\/p>\n

AYIPLI H\u0130ZMET NEDEN\u0130YEL MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT \u0130STEM\u0130<\/p>\n

T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130 PARASAL SINIRI<\/p>\n

T\u00dcKET\u0130C\u0130N\u0130N AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP EDEB\u0130LECE\u011e\u0130 TAZM\u0130NAT Y\u00d6N\u00dcNDEN AYRIM YAPILMADI\u011eI<\/p>\n

T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130LECE\u011e\u0130<\/p>\n

\u00d6ZET\u0130: T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ilgili maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyeti g\u00f6revlidir.<\/p>\n

I. BA\u015eVURU<\/p>\n

Ba\u015fvuruda bulunan (\u0130stanbul Anadolu 3. T\u00fcketici Mahkemesi) taraf\u0131ndan, t\u00fcketiciler taraf\u0131ndan maddi ve manevi tazminat taleplerinin birlikte yap\u0131ld\u0131\u011f\u0131 dosyalar kapsam\u0131nda T\u00fcketici Hakem Heyetlerinin manevi tazminat talebi hakk\u0131nda karar verip veremeyecekleri hususunda \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesi aras\u0131nda ortaya \u00e7\u0131kan uyu\u015fmazl\u0131\u011f\u0131n giderilmesi i\u00e7in ilgili Yarg\u0131tay Hukuk Dairesi nezdinde gerekli ba\u015fvurunun yap\u0131lmak suretiyle uyu\u015fmazl\u0131\u011f\u0131n giderilmesini teminen an\u0131lan Daireler taraf\u0131ndan verilen kesin nitelikteki kararlar bak\u0131m\u0131ndan 5235 say\u0131l\u0131 Kanun’un 35\/3. maddesi uyar\u0131nca uyu\u015fmazl\u0131\u011f\u0131n giderilmesi talep edilmi\u015ftir.<\/p>\n

II. UYU\u015eMAZLI\u011eIN G\u0130DER\u0130LMES\u0130 \u0130STEM\u0130NE KONU KARARLAR<\/p>\n

A. \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin 17.05.2021 tarihli ve 2020\/2899 E., 2021\/909 K. Say\u0131l\u0131 Karar\u0131<\/p>\n

Davac\u0131lar vekili taraf\u0131ndan daval\u0131 otelde konaklama i\u00e7in anla\u015ft\u0131klar\u0131, ancak ay\u0131pl\u0131 hizmet verildi\u011fi belirterek davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.942,95 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.191,00 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in, 1.209,98 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi tazminat\u0131n daval\u0131dan tahsili talebiyle a\u00e7\u0131lan davada Bak\u0131rk\u00f6y 3. T\u00fcketici Mahkemesinin 14.07.2020 tarihli ve 2018\/931 E., 2020\/295 K. say\u0131l\u0131 ilam\u0131yla; davan\u0131n kabul\u00fcne, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.942,95 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.191,00 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in, 1.209,98 TL maddi ve 500,00 TL manevi, davac\u0131 … i\u00e7in 1.457,21 TL maddi ve 500,00 TL manevi tazminat\u0131 30.10.2018 tarihinden itibaren i\u015fleyecek yasal faizi ile birlikte daval\u0131dan al\u0131n\u0131p ayr\u0131 ayr\u0131 davac\u0131lara verilmesine dair verilen karar\u0131n\u0131n daval\u0131 vekili taraf\u0131ndan istinaf edilmesi \u00fczerine \u0130stanbul B\u00f6lge Adliye Mahkemesinin 46. Hukuk Dairesince “…6100 say\u0131l\u0131 Hukuk Muhakemeleri Kanunu’nun (HMK) 114\/1-c ve 114\/2 maddesi, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun’un (6502 say\u0131l\u0131 Kanun) 11\/6 ve 68. maddeleri do\u011frultusunda birlikte dava a\u00e7ma mecburiyetleri bulunmayan, ve gerek davan\u0131n a\u00e7\u0131l\u0131\u015f tarihi itibari ile gerekse yarg\u0131laman\u0131n sonunda her bir davac\u0131 a\u00e7\u0131s\u0131ndan belirlenen m\u00fcddeabih miktar\u0131n\u0131n \u0130l\u00e7e T\u00fcketici Hakem Heyetinin g\u00f6rev s\u0131n\u0131r\u0131 alt\u0131nda kald\u0131\u011f\u0131 dikkate al\u0131narak dava \u015fart\u0131 yoklu\u011fundan usulden red karar\u0131 vermek gerekirken hatal\u0131 bir de\u011ferlendirme ile davan\u0131n kabul\u00fc y\u00f6n\u00fcnde h\u00fck\u00fcm kurulmas\u0131n\u0131n isabetsiz oldu\u011fu anla\u015f\u0131ld\u0131\u011f\u0131ndan daval\u0131 vekilinin bu konudaki istinaf istemlerinin HMK 353\/1.a.4 maddesi gere\u011fince kabul\u00fc ile di\u011fer istinaf istemleri incelenmeksizin karar\u0131n kald\u0131r\u0131lmas\u0131na, \u0130lk Derece Mahkemesine iade edilmesine…” dair kesin olmak \u00fczere karar verilmi\u015ftir.<\/p>\n

B.\u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin 08.05.2024 tarihli ve 2024\/598 E., 2024\/685 K. say\u0131l\u0131 Karar\u0131<\/p>\n

Davac\u0131lar vekili taraf\u0131ndan daval\u0131n\u0131n sundu\u011fu paket tura kat\u0131ld\u0131klar\u0131n\u0131, ancak pasaport kontrol\u00fcnde ge\u00e7emediklerini, daval\u0131n\u0131n ay\u0131pl\u0131 hizmet sundu\u011funu belirtilerek fazlaya dair haklar\u0131 sakl\u0131 kalmak kayd\u0131yla davac\u0131 … i\u00e7in \u015fimdilik 100,00 TL maddi tazminat\u0131n 15.12.2022 tarihinden itibaren ve 10.000,00 TL manevi tazminat\u0131n 27.04.2023 tarihinden itibaren ve davac\u0131 Nurettin i\u00e7in \u015fimdilik 100,00 TL maddi tazminat\u0131n 15.12.2022 tarihinden itibaren ve 10.000,00 TL manevi tazminat\u0131n 27.04.2023 tarihinden itibaren i\u015fleyecek yasal faizi ile daval\u0131dan tahsili talebiyle a\u00e7\u0131lan davada \u0130stanbul Anadolu 3. T\u00fcketici Mahkemesinin 11.01.2024 tarihli ve 2023\/763 E., 2024\/38 K. say\u0131l\u0131 ilam\u0131yla; dava de\u011feri itibariyle 6502 say\u0131l\u0131 Kanun’un 68. maddesi uyar\u0131nca davan\u0131n, dava \u015fart\u0131 noksanl\u0131\u011f\u0131 nedeniyle usulden reddine,<\/p>\n

dair verilen karar\u0131n\u0131n davac\u0131lar vekili taraf\u0131ndan istinaf edilmesi \u00fczerine \u0130stanbul B\u00f6lge Adliye Mahkemesinin 57. Hukuk Dairesince “…davac\u0131lar\u0131n manevi tazminat taleplerinin Mahkemelerce de\u011ferlendirilip karara ba\u011flanmas\u0131 gerekirken bu husus g\u00f6zard\u0131 edilerek davan\u0131n -hakem heyeti s\u0131n\u0131r\u0131n\u0131n alt\u0131nda kalan maddi manevi tazminat davas\u0131n\u0131n- usul y\u00f6n\u00fcnden reddedilmesi isabetli olmad\u0131\u011f\u0131ndan davac\u0131n\u0131n istinaf nedenlerinin k\u0131smen kabul\u00fc ile Mahkeme karar\u0131n\u0131n HMK 353\/1.a.4 maddesi gere\u011fince kald\u0131r\u0131lmas\u0131 ile davan\u0131n esas\u0131 hakk\u0131nda bir karar verilmesi i\u00e7in Mahkemesine iadesine…” dair kesin olmak \u00fczere karar verilmi\u015ftir.<\/p>\n

III. B\u00d6LGE ADL\u0130YE MAHKEMES\u0130 HUKUK DA\u0130RELER\u0130 BA\u015eKANLAR KURULU KARARI<\/p>\n

\u0130stanbul B\u00f6lge Adliye Mahkemesi Hukuk Daireleri Ba\u015fkanlar Kurulunun 06.09.2024 tarihli ve 2024\/34 E. say\u0131l\u0131 karar\u0131 ile; \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin kesin nitelikteki karar\u0131 aras\u0131nda; maddi ve manevi tazminat istemi ile a\u00e7\u0131lan davalarda miktar itibariyle T\u00fcketici Hakem Heyetinin g\u00f6revli olup olmad\u0131\u011f\u0131 konusunda uyu\u015fmazl\u0131k bulundu\u011fu, Daireler aras\u0131ndaki uyu\u015fmazl\u0131\u011f\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin 2024\/598 E., 2024\/685 K.say\u0131l\u0131 karar\u0131 do\u011frultusunda giderilmesi y\u00f6n\u00fcndeki g\u00f6r\u00fc\u015f\u00fcyle, 5235 say\u0131l\u0131 Adli Yarg\u0131 \u0130lk Derece Mahkemeleri ile B\u00f6lge Adliye Mahkemelerinin Kurulu\u015f G\u00f6rev ve Yetkileri Hakk\u0131nda Kanun’un (5235 say\u0131l\u0131 Kanun) 35. maddesi uyar\u0131nca uyu\u015fmazl\u0131\u011f\u0131n giderilmesi talep edilmi\u015ftir.<\/p>\n

IV. DE\u011eERLEND\u0130RME VE GEREK\u00c7E<\/p>\n

Uyu\u015fmazl\u0131k, ay\u0131pl\u0131 hizmet nedeniyle maddi ve manevi tazminat talepli davalarda miktar itibariyle T\u00fcketici Hakem Heyetlerinin g\u00f6revli olup olmad\u0131\u011f\u0131 noktas\u0131nda toplanmaktad\u0131r.<\/p>\n

1. B\u00f6lge Adliye Mahkemelerinin benzer olaylarda kesin nitelikteki kararlar\u0131 aras\u0131ndaki uyu\u015fmazl\u0131\u011f\u0131n giderilmesi isteminin hukuki dayana\u011f\u0131, 5235 say\u0131l\u0131 Adl\u00ee Yarg\u0131 \u0130lk Derece Mahkemeleri ile B\u00f6lge Adliye Mahkemelerinin Kurulu\u015f, G\u00f6rev ve Yetkileri Hakk\u0131nda Kanun\u2019un 35. maddesinde yer alan d\u00fczenlemedir.<\/p>\n

2. 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun’un (6502 say\u0131l\u0131 Kanun) Tan\u0131mlar ba\u015fl\u0131kl\u0131 3\/k maddesinde; “T\u00fcketici: Ticari veya mesleki olmayan ama\u00e7larla hareket eden ger\u00e7ek veya t\u00fczel ki\u015fiyi”, yine 3\/l maddesinde; “T\u00fcketici i\u015flemi: Mal veya hizmet piyasalar\u0131nda kamu t\u00fczel ki\u015fileri de d\u00e2hil olmak \u00fczere ticari veya mesleki ama\u00e7larla hareket eden veya onun ad\u0131na ya da hesab\u0131na hareket eden ger\u00e7ek veya t\u00fczel ki\u015filer ile t\u00fcketiciler aras\u0131nda kurulan, eser, ta\u015f\u0131ma, simsarl\u0131k, sigorta, vek\u00e2let, bankac\u0131l\u0131k ve benzeri s\u00f6zle\u015fmeler de d\u00e2hil olmak \u00fczere her t\u00fcrl\u00fc s\u00f6zle\u015fme ve hukuki i\u015flemi” ifade eder.<\/p>\n

3. 6502 say\u0131l\u0131 Kanun’un 68\/1 maddesine g\u00f6re; \u201cDe\u011feri iki bin T\u00fcrk Liras\u0131n\u0131n alt\u0131nda bulunan uyu\u015fmazl\u0131klarda il\u00e7e t\u00fcketici hakem heyetlerine, \u00fc\u00e7 bin T\u00fcrk liras\u0131n\u0131n alt\u0131nda bulunan uyu\u015fmazl\u0131klarda il t\u00fcketici hakem heyetlerine, b\u00fcy\u00fck \u015fehir stat\u00fcs\u00fcnda bulunan illerde ise iki bin T\u00fcrk liras\u0131 ile \u00fc\u00e7 bin T\u00fcrk liras\u0131 aras\u0131ndaki uyu\u015fmazl\u0131klarda il t\u00fcketici hakem heyetlerine ba\u015fvuru zorunludur. Bu de\u011ferlerin \u00fczerindeki uyu\u015fmazl\u0131klar i\u00e7in t\u00fcketici hakem heyetlerine ba\u015fvuru yap\u0131lamaz.\u201d<\/p>\n

4. 6502 say\u0131l\u0131 Kanun’un T\u00fcketici mahkemeleri ba\u015fl\u0131kl\u0131 73\/1. maddesi ise; “T\u00fcketici i\u015flemleri ile t\u00fcketiciye y\u00f6nelik uygulamalardan do\u011fabilecek uyu\u015fmazl\u0131klara ili\u015fkin davalarda t\u00fcketici mahkemeleri g\u00f6revlidir.” \u015feklindedir.<\/p>\n

5. 6502 say\u0131l\u0131 Kanun’un Di\u011fer h\u00fck\u00fcmler ba\u015fl\u0131kl\u0131 83\/2. maddesi \u015f\u00f6yledir: “Taraflardan birini t\u00fcketicinin olu\u015fturdu\u011fu i\u015flemler ile ilgili di\u011fer kanunlarda d\u00fczenleme olmas\u0131, bu i\u015flemin t\u00fcketici i\u015flemi say\u0131lmas\u0131n\u0131 ve bu Kanunun g\u00f6rev ve yetkiye ili\u015fkin h\u00fck\u00fcmlerinin uygulanmas\u0131n\u0131 engellemez.”<\/p>\n

6. 6502 say\u0131l\u0131 Kanun’un T\u00fcketicinin se\u00e7imlik haklar\u0131 ba\u015fl\u0131kl\u0131 15\/1. maddesinde ise; “Hizmetin ay\u0131pl\u0131 ifa edildi\u011fi durumlarda t\u00fcketici, hizmetin yeniden g\u00f6r\u00fclmesi, hizmet sonucu ortaya \u00e7\u0131kan eserin \u00fccretsiz onar\u0131m\u0131, ay\u0131p oran\u0131nda bedelden indirim veya s\u00f6zle\u015fmeden d\u00f6nme haklar\u0131ndan birini sa\u011flay\u0131c\u0131ya kar\u015f\u0131 kullanmakta serbesttir. Sa\u011flay\u0131c\u0131, t\u00fcketicinin tercih etti\u011fi bu talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr. Se\u00e7imlik haklar\u0131n kullan\u0131lmas\u0131 nedeniyle ortaya \u00e7\u0131kan t\u00fcm masraflar sa\u011flay\u0131c\u0131 taraf\u0131ndan kar\u015f\u0131lan\u0131r. T\u00fcketici, bu se\u00e7imlik haklar\u0131ndan biri ile birlikte T\u00fcrk Bor\u00e7lar Kanunu h\u00fck\u00fcmleri uyar\u0131nca tazminat da talep edebilir.” d\u00fczenlemesi yer almaktad\u0131r.<\/p>\n

7. Yarg\u0131tay (Kapat\u0131lan) 13. Hukuk Dairesinin 27.12.2004 tarihli ve 2004\/15255 E., 2004\/18969 K. say\u0131l\u0131 ilam\u0131n\u0131n ilgili k\u0131sm\u0131 “…dava de\u011ferine g\u00f6re T\u00fcketici Hakem Heyetine ba\u015fvurunun zorunlu oldu\u011fu uyu\u015fmazl\u0131klar\u0131n tesbitinde, ay\u0131pl\u0131 hizmet nedeni ile u\u011fran\u0131lan manevi zarar bedelinin de dahil edilmesi gerekir…” \u015feklindedir.<\/p>\n

8. Yukar\u0131da yer alan Yarg\u0131tay (Kapat\u0131lan) 13. Hukuk Dairesi i\u00e7tihat\u0131 ve yasal mevzuat birlikte de\u011ferlendirildi\u011finde; 6502 say\u0131l\u0131 Kanun\u2019un 15. maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r.<\/p>\n

A\u00e7\u0131klanan sebeplerle uyu\u015fmazl\u0131\u011f\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesinin 17.05.2021 tarihli ve 2020\/2899 E., 2021\/909 K. say\u0131l\u0131 karar\u0131n\u0131n gerek\u00e7esi a\u00e7\u0131s\u0131ndan genel hatlar\u0131 ile Dairemiz emsal kararlar\u0131na da uygun oldu\u011fu anla\u015f\u0131ld\u0131\u011f\u0131ndan uyu\u015fmazl\u0131\u011f\u0131n yukar\u0131da ayr\u0131nt\u0131l\u0131 \u015fekilde a\u00e7\u0131klanan do\u011frultuda giderilmesi gerekti\u011fi sonucuna ula\u015f\u0131lm\u0131\u015ft\u0131r.<\/p>\n

V. KARAR<\/p>\n

A\u00e7\u0131klanan sebeplerle;<\/p>\n

1. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyetinin g\u00f6revli oldu\u011fu, \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ile \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesinin kesin nitelikteki kararlar\u0131 aras\u0131ndaki g\u00f6r\u00fc\u015f ve uygulama uyu\u015fmazl\u0131\u011f\u0131n\u0131n bu \u015fekilde giderilmesine,<\/p>\n

2. Dosyan\u0131n \u0130stanbul B\u00f6lge Adliye Mahkemesi Hukuk Daireleri Ba\u015fkanlar Kuruluna g\u00f6nderilmesine,<\/p>\n

3. Karardan bir \u00f6rne\u011fin B\u00f6lge Adliye Mahkemelerinin hukuk dairelerine bildirilmesi i\u00e7in H\u00e2kimler ve Savc\u0131lar Kurulu Genel Sekreterli\u011fine g\u00f6nderilmesine, 24.02.2025 tarihinde oy birli\u011fiyle kesin olarak karar verildi.<\/p>\n

legalbank.net\u00a0Hukuki Haber<\/p>\n

Haberin Al\u0131nt\u0131land\u0131\u011f\u0131 Kaynak: www.hukukihaber.net<\/p>","protected":false},"excerpt":{"rendered":"

T.C. YARGITAY 3. HUKUK DA\u0130RES\u0130 Esas Numaras\u0131: 2024\/3668 Karar Numaras\u0131: 2025\/1080 Karar Tarihi: 24.02.2025 AYIPLI H\u0130ZMET NEDEN\u0130YEL MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT \u0130STEM\u0130 T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130 PARASAL SINIRI T\u00dcKET\u0130C\u0130N\u0130N AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP EDEB\u0130LECE\u011e\u0130 TAZM\u0130NAT Y\u00d6N\u00dcNDEN AYRIM YAPILMADI\u011eI T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130LECE\u011e\u0130 \u00d6ZET\u0130: T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ilgili maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyeti g\u00f6revlidir. I. BA\u015eVURU Ba\u015fvuruda bulunan (\u0130stanbul Anadolu 3. T\u00fcketici Mahkemesi) taraf\u0131ndan, t\u00fcketiciler taraf\u0131ndan maddi ve manevi tazminat taleplerinin birlikte yap\u0131ld\u0131\u011f\u0131 dosyalar kapsam\u0131nda T\u00fcketici Hakem Heyetlerinin manevi tazminat talebi hakk\u0131nda karar verip veremeyecekleri hususunda \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesi aras\u0131nda ortaya \u00e7\u0131kan uyu\u015fmazl\u0131\u011f\u0131n giderilmesi i\u00e7in ilgili Yarg\u0131tay Hukuk Dairesi nezdinde gerekli ba\u015fvurunun yap\u0131lmak suretiyle uyu\u015fmazl\u0131\u011f\u0131n giderilmesini teminen an\u0131lan Daireler taraf\u0131ndan verilen kesin nitelikteki kararlar bak\u0131m\u0131ndan 5235 say\u0131l\u0131 Kanun’un 35\/3. maddesi …<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[27],"tags":[],"class_list":["post-147688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hukukihaber"],"acf":[],"yoast_head":"\nAYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R - Av. Deniz Can K\u0131z\u0131l<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R\" \/>\n<meta property=\"og:description\" content=\"T.C. YARGITAY 3. HUKUK DA\u0130RES\u0130 Esas Numaras\u0131: 2024\/3668 Karar Numaras\u0131: 2025\/1080 Karar Tarihi: 24.02.2025 AYIPLI H\u0130ZMET NEDEN\u0130YEL MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT \u0130STEM\u0130 T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130 PARASAL SINIRI T\u00dcKET\u0130C\u0130N\u0130N AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP EDEB\u0130LECE\u011e\u0130 TAZM\u0130NAT Y\u00d6N\u00dcNDEN AYRIM YAPILMADI\u011eI T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130LECE\u011e\u0130 \u00d6ZET\u0130: T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ilgili maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyeti g\u00f6revlidir. I. BA\u015eVURU Ba\u015fvuruda bulunan (\u0130stanbul Anadolu 3. T\u00fcketici Mahkemesi) taraf\u0131ndan, t\u00fcketiciler taraf\u0131ndan maddi ve manevi tazminat taleplerinin birlikte yap\u0131ld\u0131\u011f\u0131 dosyalar kapsam\u0131nda T\u00fcketici Hakem Heyetlerinin manevi tazminat talebi hakk\u0131nda karar verip veremeyecekleri hususunda \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesi aras\u0131nda ortaya \u00e7\u0131kan uyu\u015fmazl\u0131\u011f\u0131n giderilmesi i\u00e7in ilgili Yarg\u0131tay Hukuk Dairesi nezdinde gerekli ba\u015fvurunun yap\u0131lmak suretiyle uyu\u015fmazl\u0131\u011f\u0131n giderilmesini teminen an\u0131lan Daireler taraf\u0131ndan verilen kesin nitelikteki kararlar bak\u0131m\u0131ndan 5235 say\u0131l\u0131 Kanun’un 35\/3. maddesi …\" \/>\n<meta property=\"og:url\" content=\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\" \/>\n<meta property=\"og:site_name\" content=\"Av. Deniz Can K\u0131z\u0131l\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-16T07:21:00+00:00\" \/>\n<meta name=\"author\" content=\"Hukuki Haber.net\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u041d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0430\u0432\u0442\u043e\u0440\u043e\u043c\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hukuki Haber.net\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f\" \/>\n\t<meta name=\"twitter:data2\" content=\"18 \u043c\u0438\u043d\u0443\u0442\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\"},\"author\":{\"name\":\"Hukuki Haber.net\",\"@id\":\"https:\/\/denizcankizil.tr\/#\/schema\/person\/001a271de994a0aa3f90eea084424822\"},\"headline\":\"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R\",\"datePublished\":\"2025-07-16T07:21:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\"},\"wordCount\":3751,\"publisher\":{\"@id\":\"https:\/\/denizcankizil.tr\/#organization\"},\"articleSection\":[\"Hukuki Haberler\"],\"inLanguage\":\"ru-RU\"},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\",\"url\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\",\"name\":\"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R - Av. Deniz Can K\u0131z\u0131l\",\"isPartOf\":{\"@id\":\"https:\/\/denizcankizil.tr\/#website\"},\"datePublished\":\"2025-07-16T07:21:00+00:00\",\"breadcrumb\":{\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#breadcrumb\"},\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/denizcankizil.tr\/uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/denizcankizil.tr\/#website\",\"url\":\"https:\/\/denizcankizil.tr\/\",\"name\":\"Av. Deniz Can K\u0131z\u0131l\",\"description\":\"Avukat Deniz Can K\u0131z\u0131l Antalya Barosu\",\"publisher\":{\"@id\":\"https:\/\/denizcankizil.tr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/denizcankizil.tr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ru-RU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/denizcankizil.tr\/#organization\",\"name\":\"Av. Deniz Can K\u0131z\u0131l\",\"url\":\"https:\/\/denizcankizil.tr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\/\/denizcankizil.tr\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/denizcankizil.tr\/wp-content\/uploads\/2024\/10\/siyah-logo-svg.svg\",\"contentUrl\":\"http:\/\/denizcankizil.tr\/wp-content\/uploads\/2024\/10\/siyah-logo-svg.svg\",\"width\":1080,\"height\":1080,\"caption\":\"Av. Deniz Can K\u0131z\u0131l\"},\"image\":{\"@id\":\"https:\/\/denizcankizil.tr\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/denizcankizil.tr\/#\/schema\/person\/001a271de994a0aa3f90eea084424822\",\"name\":\"Hukuki Haber.net\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\/\/denizcankizil.tr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/57d8a49151495586611a149d29fc42865b951dc053a84709a3172ccb5abf3118?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/57d8a49151495586611a149d29fc42865b951dc053a84709a3172ccb5abf3118?s=96&d=mm&r=g\",\"caption\":\"Hukuki Haber.net\"},\"sameAs\":[\"http:\/\/www.hukukihaber.net\"],\"url\":\"http:\/\/denizcankizil.tr\/ru\/author\/hukukihabernet\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R - Av. Deniz Can K\u0131z\u0131l","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/","og_locale":"ru_RU","og_type":"article","og_title":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R","og_description":"T.C. YARGITAY 3. HUKUK DA\u0130RES\u0130 Esas Numaras\u0131: 2024\/3668 Karar Numaras\u0131: 2025\/1080 Karar Tarihi: 24.02.2025 AYIPLI H\u0130ZMET NEDEN\u0130YEL MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT \u0130STEM\u0130 T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130 PARASAL SINIRI T\u00dcKET\u0130C\u0130N\u0130N AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP EDEB\u0130LECE\u011e\u0130 TAZM\u0130NAT Y\u00d6N\u00dcNDEN AYRIM YAPILMADI\u011eI T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130LECE\u011e\u0130 \u00d6ZET\u0130: T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ilgili maddesinde, t\u00fcketicinin ay\u0131pl\u0131 hizmet nedeniyle talep edebilece\u011fi tazminat y\u00f6n\u00fcnden ayr\u0131m yap\u0131lmad\u0131\u011f\u0131, ay\u0131pl\u0131 hizmet halinde t\u00fcketicinin maddi ve manevi tazminat isteminde bulunabilece\u011fi, talep edilen tazminat miktarlar\u0131n\u0131n T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7erisinde bulunmas\u0131 halinde T\u00fcketici Hakem Heyetlerince manevi tazminata da karar verilebilece\u011fi anla\u015f\u0131lmaktad\u0131r. Maddi ve manevi tazminat istemli T\u00fcketici Hakem Heyetinin parasal s\u0131n\u0131r\u0131 i\u00e7inde kalan talepler y\u00f6n\u00fcnden manevi tazminat bak\u0131m\u0131ndan da miktar itibariyle g\u00f6rev s\u0131n\u0131r\u0131 dahilinde olmas\u0131 halinde T\u00fcketici Hakem Heyeti g\u00f6revlidir. I. BA\u015eVURU Ba\u015fvuruda bulunan (\u0130stanbul Anadolu 3. T\u00fcketici Mahkemesi) taraf\u0131ndan, t\u00fcketiciler taraf\u0131ndan maddi ve manevi tazminat taleplerinin birlikte yap\u0131ld\u0131\u011f\u0131 dosyalar kapsam\u0131nda T\u00fcketici Hakem Heyetlerinin manevi tazminat talebi hakk\u0131nda karar verip veremeyecekleri hususunda \u0130stanbul B\u00f6lge Adliye Mahkemesi 46. Hukuk Dairesi ve \u0130stanbul B\u00f6lge Adliye Mahkemesi 57. Hukuk Dairesi aras\u0131nda ortaya \u00e7\u0131kan uyu\u015fmazl\u0131\u011f\u0131n giderilmesi i\u00e7in ilgili Yarg\u0131tay Hukuk Dairesi nezdinde gerekli ba\u015fvurunun yap\u0131lmak suretiyle uyu\u015fmazl\u0131\u011f\u0131n giderilmesini teminen an\u0131lan Daireler taraf\u0131ndan verilen kesin nitelikteki kararlar bak\u0131m\u0131ndan 5235 say\u0131l\u0131 Kanun’un 35\/3. maddesi …","og_url":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/","og_site_name":"Av. Deniz Can K\u0131z\u0131l","article_published_time":"2025-07-16T07:21:00+00:00","author":"Hukuki Haber.net","twitter_card":"summary_large_image","twitter_misc":{"\u041d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0430\u0432\u0442\u043e\u0440\u043e\u043c":"Hukuki Haber.net","\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f":"18 \u043c\u0438\u043d\u0443\u0442"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#article","isPartOf":{"@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/"},"author":{"name":"Hukuki Haber.net","@id":"https:\/\/denizcankizil.tr\/#\/schema\/person\/001a271de994a0aa3f90eea084424822"},"headline":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R","datePublished":"2025-07-16T07:21:00+00:00","mainEntityOfPage":{"@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/"},"wordCount":3751,"publisher":{"@id":"https:\/\/denizcankizil.tr\/#organization"},"articleSection":["Hukuki Haberler"],"inLanguage":"ru-RU"},{"@type":"WebPage","@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/","url":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/","name":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R - Av. Deniz Can K\u0131z\u0131l","isPartOf":{"@id":"https:\/\/denizcankizil.tr\/#website"},"datePublished":"2025-07-16T07:21:00+00:00","breadcrumb":{"@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#breadcrumb"},"inLanguage":"ru-RU","potentialAction":[{"@type":"ReadAction","target":["http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/"]}]},{"@type":"BreadcrumbList","@id":"http:\/\/denizcankizil.tr\/ru\/hukukihaber\/ayipli-hizmet-nedeniyle-talep-edilen-maddi-ve-manevi-tazminat-miktarlarinin-tuketici-hakem-heyetinin-parasal-siniri-icerisinde-bulunmasi-halinde-tuketici-hakem-heyetlerince-manevi-tazminata-da-karar-v\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/denizcankizil.tr\/uk\/"},{"@type":"ListItem","position":2,"name":"AYIPLI H\u0130ZMET NEDEN\u0130YLE TALEP ED\u0130LEN MADD\u0130 VE MANEV\u0130 TAZM\u0130NAT M\u0130KTARLARININ T\u00dcKET\u0130C\u0130 HAKEM HEYET\u0130N\u0130N PARASAL SINIRI \u0130\u00c7ER\u0130S\u0130NDE BULUNMASI HAL\u0130NDE T\u00dcKET\u0130C\u0130 HAKEM HEYETLER\u0130NCE MANEV\u0130 TAZM\u0130NATA DA KARAR VER\u0130LEB\u0130L\u0130R"}]},{"@type":"WebSite","@id":"https:\/\/denizcankizil.tr\/#website","url":"https:\/\/denizcankizil.tr\/","name":"Av. Deniz Can K\u0131z\u0131l","description":"Avukat Deniz Can K\u0131z\u0131l Antalya Barosu","publisher":{"@id":"https:\/\/denizcankizil.tr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/denizcankizil.tr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ru-RU"},{"@type":"Organization","@id":"https:\/\/denizcankizil.tr\/#organization","name":"Av. Deniz Can K\u0131z\u0131l","url":"https:\/\/denizcankizil.tr\/","logo":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/denizcankizil.tr\/#\/schema\/logo\/image\/","url":"http:\/\/denizcankizil.tr\/wp-content\/uploads\/2024\/10\/siyah-logo-svg.svg","contentUrl":"http:\/\/denizcankizil.tr\/wp-content\/uploads\/2024\/10\/siyah-logo-svg.svg","width":1080,"height":1080,"caption":"Av. Deniz Can K\u0131z\u0131l"},"image":{"@id":"https:\/\/denizcankizil.tr\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/denizcankizil.tr\/#\/schema\/person\/001a271de994a0aa3f90eea084424822","name":"Hukuki Haber.net","image":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/denizcankizil.tr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/57d8a49151495586611a149d29fc42865b951dc053a84709a3172ccb5abf3118?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/57d8a49151495586611a149d29fc42865b951dc053a84709a3172ccb5abf3118?s=96&d=mm&r=g","caption":"Hukuki Haber.net"},"sameAs":["http:\/\/www.hukukihaber.net"],"url":"http:\/\/denizcankizil.tr\/ru\/author\/hukukihabernet\/"}]}},"_links":{"self":[{"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/posts\/147688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/comments?post=147688"}],"version-history":[{"count":0,"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/posts\/147688\/revisions"}],"wp:attachment":[{"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/media?parent=147688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/categories?post=147688"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/denizcankizil.tr\/ru\/wp-json\/wp\/v2\/tags?post=147688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}